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3-star hotel

Queens New Gate

Discover Queens New Gate, a 3.9-star hotel at 398-402 Promenade, Blackpool. Enjoy easy access to Blackpool Pleasure Beach, Zoo, and convenient airport transfers.

398-402 Promenade, Blackpool FY1 2LB, United Kingdom View on map
7.8/10
Good Based on 31 recent guest reviews
What recent guests emphasize

Comfortable, friendly, and well located

Recent visitors highlight the welcoming atmosphere and attentive service at this family-run hotel, appreciating its cleanliness, location, and satisfying breakfast offerings. Some note certain limitations due to the hotel's size and older features.

Guests often praise

  • Friendly, accommodating, and helpful staff creating a warm atmosphere
  • Clean and comfortable rooms with fresh bedding
  • Delicious and flexible breakfast service, often enjoyed with a sea view
  • Good location convenient for sightseeing and group stays
  • Welcoming environment for groups and families with adjoining rooms

Worth knowing

  • Rooms tend to be small, sometimes with tight bathroom layouts
  • Some parts of the property feel dated, such as the outside steps needing extra handrails
  • Limited on-site parking, with reliance on street parking availability
  • Hotel appears popular with stag and hen parties, which may affect the atmosphere
  • Best suited for short stays given space constraints

Best for

  • Visitors seeking a budget-friendly, family-run hotel experience
  • Groups and families looking to stay close together
  • Guests wanting easy access to Blackpool's attractions and sea views
  • Travellers valuing friendly service and clean accommodations
  • Those prioritizing location over spacious rooms
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About this property

Welcome to Queens New Gate

Queens New Gate is a modest three-star hotel situated on the Promenade in Blackpool, offering straightforward accommodation with sea views. The property is family-run, known for its friendly and accommodating staff who often receive praise from guests for their helpfulness and warm service. Rooms are clean and adequately maintained, though some are small and functional rather than spacious.

The hotel’s location is well-suited for visitors interested in sightseeing, recreation, and easy access to local attractions. It is close to major points of interest, including Blackpool Pleasure Beach and Blackpool Zoo, both popular among families and day visitors. Guests can enjoy breakfast with sea views, a feature often highlighted positively in reviews.

While the hotel provides a comfortable base for leisure travelers, some reviewers note issues such as limited parking and the presence of external steps that may be challenging for some guests. The overall atmosphere reflects a budget-conscious approach, appealing mainly to those seeking affordability and convenience rather than luxury. It also attracts groups celebrating events, as seen in multiple guest comments about accommodating party weekends.

Nearby accommodation options offer a range of styles and ratings, placing Queens New Gate within a competitive hospitality landscape along Blackpool’s seafront. Its practical amenities and reasonable pricing make it a suitable choice for visitors prioritizing location and friendly service during their stay.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

DD
Diane Doherty Apr 16, 2026
10

have stayed here twice now in the last few week and thought it was brill staff are lovely people rooms are immaculate and breakfast was to die for , just hoping we can get booked in again this month .

SR
Sharon Roberts Mar 22, 2026
8.0

This family run concern is a budget hotel in a good location. The beds are extremely comfortable and although the rooms are small they are adequate for a base. The cleanliness of the hotel makes up for it's tiredness. The staff are very friendly and helpful. The breakfast was superb and eating with a sea view is a bonus. The down side is the outside steps. They feel quite scary and could do with another handrail and a bit of brickwork. All in all an enjoyable stay for myself, partner and two grandchildren.

S
Shelly Mar 12, 2026
8.0

Great service, room was a little small, so the loo was a bit too close to the bed, but for a nights stay can't complain. Breakfast was good too

BJ
bexie jane Mar 02, 2026
10

A warm welcome for our birthday group of 9. We were able to be in bedrooms next to each other, both rooms in good condition with working facilities. The service was great, we were given all the info needed to have some memorable nights out and enjoyed having a drink in the bar and pool room. Breakfast service was flexible and delicious! Would highly recommend, well priced and well located :)

TH
teresa hillman Feb 12, 2026
10

we had our return visit this year!! the people who run this hotel are sooo friendly it is a family run business and they are always happy to help you with whatever you need. friendly and polite. we went last year having tried several hotels before in blackpool and am now pleased we need to look no further . meal times are good and fexible and the food is really nice. rooms are clean and beds comfy so all in all worth a visit you wont be disappointed.

TM
Thomas Moxon Jan 15, 2026
8.0

Not great but not bad. Parking is severely limited and you're reliant on street parking if there's none available. Room is in an OK state, but it's to be expected since it seems they focus on Stag and Hen nights!

DH
Dave Hammerton Jan 12, 2026
10

I would thoroughly recommend The Queensgate. The rooms were very clean with really friendly staff. I took a group of 11 on a party weekend and found them amazingly accommodating. So much so, we actually spent our last night there in the bar rather than go back into town. Paul is an asset to their team, made our last night hilarious. I will definitely be staying there again.

RH
Ryan Howard Jan 10, 2026
8.0

Run by very nice and helpful people who couldn't be more accommodating as we needed medical services as my elderly parents had both fallen over. Room was overlooking sea with lovely fresh bed linen. Breakfast was faultless. Would stay again no hesitation. Thank you.

Location & neighborhood

Where you'll find Queens New Gate

Blackpool, United Kingdom

Based on sightseeing, recreation, and getting around

  • Blackpool North 20 min Walk
  • Layton 27 min Walk
  • Blackpool South 1 hr 3 Walk
  • Manchester Airport 1 hr 17 Car · 1 hr 44 Transit
  • Liverpool John Lennon Airport 1 hr 21 Car · 2 hr 35 Transit
  • Leeds Bradford Airport 1 hr 52 Car · 3 hr 10 Transit
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Blackpool. Distances are rough real-world times, not straight-line.

Blackpool Pleasure Beach 35,222 reviews

Blackpool Pleasure Beach

525 Ocean Blvd, Blackpool FY4 1EZ, United Kingdom

4.3 · Amusement Park
Tower Entrance 1 reviews

Tower Entrance

Bank Hey St, Blackpool FY1 4BJ, UK

5 · Tower
Blackpool Zoo 17,296 reviews

Blackpool Zoo

E Park Dr, Blackpool FY3 8PP, United Kingdom

4.6 · Zoo
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